Terms and Conditions

These Terms and Conditions (“Agreement”) govern all roofing-related services provided by The Rocket Roofing (“Company”, “we”, “us”, “our”) to you (“Client”, “Customer”, “Homeowner”). By requesting or receiving our services, you agree to these terms in full.

Scope of Services

All services to be provided will be described in detail in the written proposal, estimate, or contract. No work outside of the agreed scope will be performed without written consent and a change order signed by both parties.

Estimates and Proposals

  • All estimates are non-bindinguntil a written agreement or contract is signed.
  • Prices are based on visible site conditions at the time of estimate and are subject to change based on hidden damage, code upgrades, material availability, or customer changes.
  • We reserve the right to amend pricing if unforeseen conditions arise.

Payment Terms

  • A deposit of 50%is due before work begins. The balance is due upon substantial completion, unless otherwise agreed in writing.
  • Payments not made within 7 daysof invoice are subject to a [1.5%] monthly late fee or the maximum amount allowed by law.
  • We reserve the right to place a mechanic’s lienon the property in the event of non-payment.

Permits and Compliance

  • The Company will secure required building permits unless otherwise stated.
  • It is the client’s responsibility to secure HOA approvals, easement permissions, or other local non-governmental authorizations.
  • All work will comply with applicable U.S. and state building codesin the project jurisdiction.

Warranties

  • Metal roofing and stone covered metal roofing warranties are going to be 10 years. Shingle roof is going to be 20 years. Commercial flat roof warranty is 5 years on workmanship but could be extended if they agree to pay for a yearly maintenance plan which will extend the life of the roof.
  • Manufacturer warranties are the responsibility of the manufacturer and subject to their terms.

Warranty becomes void if:

  • Repairs are performed by unauthorized contractors
  • Materials are altered or damaged by third parties
  • The roof is not maintained or inspected annually
  • Improper ventilation or structural movement occurs

Liability and Limitations

  • We are not liable for:
    • Pre-existing damage or structural defects
    • Mold, rot, or damage hidden under old roofing
    • Property damage from unforeseen leaks or weather-related delays
    • Interior or attic damage unless directly caused by Company negligence
  • Clients must protect or remove sensitive landscaping, furniture, or valuables near the work area. Reasonable precautions will be taken, but we are not responsible for minor incidental damage.

Worksite Access and Responsibilities

The client must:

  • Provide access to water, electricity, driveways, and roof surfaces as needed
  • Secure pets and notify family/tenants of scheduled work
  • Disclose known structural issues or obstructions The Company reserves the right to charge additional fees for delays or complications resulting from lack of access or undisclosed hazards.

Delays and Weather

  • All project timelines are estimated. Delays may occur due to weather, supply chain issues, labor shortages, or unexpected site conditions.
  • We are not responsible for costs or damages arising from such delays unless otherwise stated in writing.

Site Clean-up

  • The Company will make reasonable efforts to clean up nails, materials, and debris after completion.
  • Full removal of all debris may not be possible in cases of inclement weather or landscape obstructions.

Right to Photograph and Promote

The Company may take before, during, and after photos/videos of the project for quality control and marketing purposes. Client names and addresses will not be shared without permission.

Cancellation and Termination

  • If the client cancels the project after signing the agreement but before work begins, a cancellation feemay apply (typically 10–20% of total project cost).
  • If the Company terminates the contract due to safety issues, non-payment, or breach of contract, the client is responsible for all costs incurred to date.

Legal and Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law provisions. Any legal disputes shall be resolved in the courts located in [Missouri, USA].

Indemnification

The client agrees to indemnify and hold harmless The Rocket Roofing and its affiliates from any claims, damages, losses, or expenses (including legal fees) resulting from:

  • Client-provided materials or designs
  • Non-disclosed property hazards
  • Client’s breach of this agreement

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to our website or upon notification.

Contact Information

The Rocket Roofing
📍 Address: Kansas City, Missouri.
📞 Phone: (833) 753-ROOF
📧 Email: Michaelcorcoran@therocketroofing.com
🌐 Website: www.therocketroofing.com